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Customer service can make or break a business. Just how influential is it, though? Today we're going to take a look at the power of great customer service.

Sprintprint races to boost digital


The machine was installed at the Preston-based outfit’s premises last Thursday (13 July) and has already been used for a number of tests and live jobs. List price for the machine, which has been configured...

Communisis opens new digitisation facility


The business took an ECM Connect platform, which is capable of processing 300 million customer documents a year, last year, and has now relocated it to the 930sqm facility. Total investment for facility...

Domino launches white ink digital printer


The K600i White, which only prints white ink, is available for purchase now but will be launched at Labelexpo, Brussels, taking place from 25 to 28 September, along with updates to its DFEv2.0 workflow...

First Paige opts for Versant


First Paige took delivery of the machine, which cost around £30,000, into its Worcester premises in May. 
First Paige director Jon Orton said the investment satisfies First Paige’s policy of renewing...

What is evergreen content and why is it so important? Today, we have the answer to that and more. So let’s dive in and see how you can start optimizing evergreen content.

Futurform launches digital print brand


Phroom Print, based in Frome, launched in April and has since installed a Konica Minolta AccurioPress C2060L in late May and an Epson SureColor SC-40600 large-format printer plus a raft of finishing kit...

Fire-hit printer rises from the ashes


On the afternoon 28 December 2015 a fire broke out in a neighbouring unit of the Ross Walk factory that housed family-run litho print business Service Press Leicester. The fire blazed through the night...

KEP in for Indigo upgrade


The machine, which cost between £350,000 and £400,000, will be installed at KEP’s Tamworth, Staffordshire premises in around three weeks’ time, joining a roster of other kit and replacing an eight-year-old...

Ellison invests in digital


The Rishton, Lancashire-based family-owned business installed the machine around two weeks ago and partner and general manager Jane Caunce said it is already making a huge difference to productivity levels. ...

Hickling takes new Versant


The machine was installed at the beginning of June in the outfit’s Nottinghamshire premises and replaces a five-year-old Xerox Nuvera mono machine. It joins two other Versants, an 80 and a 2100, in Hickling’s...

Strong calls to action (CTA) contribute to the success of any institution. For a business, they can make the difference between heightened sales and diminished opportunities.

Bobst launches digital print subsidiary, unveils first machines


Mouvent was formed in late May as joint venture between Bobst and inkjet technology developer Radex but was given its official launch at its Wetzikon, Switzerland site yesterday (6 July). Bobst holds 50.1%...

There is a right and a wrong way to practice patriotic marketing. Today, we’re going to talk about patriotic marketing: how to show your pride and your brand this Fourth of July.

Bell & Bain in Ricoh book printing first


It is also the first printer in Scotland to take the 2014-launched high-speed inkjet system.
The Glasgow-based, 186-year-old outfit will bring in the machine in late August and have it up and running...

Konica Minolta launches Professional Print Division


Charles Lissenburg, who joined the company in April, will be at the helm of the new division, which aims to focus on providing products leading to business efficiency and value improvement for the firm’s...

Nationwide first to use new Ricoh digital marketing tool


The system, which has been implemented at the St Austell, Cornwall-based firm’s 650sqm premises over the past few months, is said to streamline the process of designing and ordering printed collateral...

Instagram is a great resource for marketing personal or professional brands. If you’re still not sold on the site, we’ve got some reasons why you should be on Instagram.

Whitehall Printing ups digital capabilities on 40th birthday


The Barton Hill, Bristol-based commercial printer took delivery of the new 110ppm Ricoh device last month. As well as increasing the firm’s digital capacity and efficiency, one of the main investment drivers...

Quantum bolsters digital division with Foliant buy


The Wednesbury, West Midlands-based firm installed a Foliant Vega 400A laminator with a Multi-functional Inprinting Unit and Sheet Delivery Jogger at its 2,790sqm site around three weeks ago. The kit was...

First Colour opts for digital upgrade


The Versafire will replace a Xerox J75, with First Colour hanging on to its other J75 as a backup. First Colour managing director Cliff Finn said the purchase follows his 15-staff outfit's policy of upgrading...

Foxpak targets big brands with £1.3m digital spend


The company specialises in full-service flexible packaging for owner-managed and medium-sized businesses and brands and exports around 60%-70% of its work across Europe and the US. It produces the short-run...

Ciconi ups Riso capacity


The Huntingdon, Cambridgeshire-based business installed the machine, its third Riso, at its 560sqm premises last month, and managing director Elisabeth Glasper said it had already made quite an impact,...

There’s a way to run a meeting that is engaging, productive and gets straight to the point. How can you learn this skill? We’ve got a few pointers to get you started.

PCS invests £1m in new digital card production facility


The digital facility is sited at a new leased unit – the firm’s fourth – at its existing premises in Macclesfield, taking its total space up to 2,165sqm.
The £5.6m-turnover company has kitted out the...

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